A question ? Do not hesitate to consult our FAQ for visitors to the 2026 Cheese and Dairy Products Fair.
FAQ

VISITOR FAQ

  • Visitor area
  • Visitor badge
  • Invitation cards
  • Accommodation
  • General
  • What is my visitor area for?

    After any order in the store or badge request, your visitor area is automatically created.

    This personal space allows you to :

    • Track your orders online
    • Print your badges
    • Request invitation letters (visa) for your badges
    • Finalize an unfinished (or pending) order
  • How can I retrieve my password to access my visitor area?

    For security reasons, the exhibition team cannot give you your password by phone or e-mail.

    We invite you to click on the link "Forgot my password" on the home page of your visitor area.

  • When will it be possible to order my ticket online?
    The registration platform will open in January 2026.To be notified, please fill out this form.
  • How do I order my ticket online?
    Our ticketing platform is currently closed. You can sign up via this form to be notified when tickets go on sale.
  • Can I edit the ticket?
    A ticket is personal and nominative, it cannot be modified once ordered. Any order placed is final.
  • Does the ticket I ordered online give me direct access to the show?
    Yes, the ticket ordered online allows you direct access to the show and is valid for the entire show. Present it at the entrance of the show and you will avoid the queues.
  • Can I access the exhibition with an e-ticket on a mobile phone?
    You can access the show by presenting your ticket on an electronic device like your mobile phone.
  • What should I do if I don't receive my ticket after requesting it online?

    After completing and validating the "Ticket request" form, you will receive a summary by e-mail. However, if this summary does not appear in your mailbox:

    • Make sure that the summary containing your ticket has not been identified as spam.
    • Did you enter the correct email address when filling out your entry form?
    • Also, make sure you have completed the process. You may not have completed your order. In this case, check your mailbox: an e-mail to create your personal account has been sent to you. Connect to your personal space to finalize your order.
  • What can I do if my ticket is available in my personal space, but I can't see it?
    The access ticket is in PDF format. If you have difficulties to open it, we recommend you to download the latest version of Adobe Reader.
  • How can I use the paper invitation card I received?
    The invitation card to the show is valid online, you must request your ticket using the invitation code on the paper card. You can also register at the entrance of the show, but we recommend you to do it in advance and online to avoid queues on the D-day.
  • Do you have any hotel recommendations for me?
    You can check accommodation offers close to Paris Expo Porte de Versailles via B-Network, the exhibition's official hotel reservation center, and get a preferential rate.
  • Are there access facilities for people with reduced mobility?
    The Paris-Expo Porte de Versailles halls and facilities comply with standards for visitors with reduced mobility (car parks, lifts, toilets)
  • What are the show opening hours?
    9.30 a.m. - 6.30 p.m. on all 3 days
  • How do I get to the Cheese and Dairy Products Show?

    With a Cheese and Dairy Products Show ticket 

    • Access through all gates of Paris expo - Porte de Versailles.

     

    Need to buy your ticket on site?

    • Only at the entrance of the Cheese and Dairy Products Show.
  • Is there a parking area?
    There are parking lots at Porte de Versailles where you can park your vehicle, but we advise you to come by public transport.
  • Are there any cloakrooms ?
    A paid checkroom will be available at the show. Suitcases, carts and shopping carts are strictly forbidden at the show and must be left in the checkroom. The coat check is free for VIP ticket holders.
  • Can I come with my dog ?
    Pets are not allowed at the show, with the exception of guide dogs for the visually impaired.
  • Can I bring my child / children ?
    This show is strictly reserved for professionals over the age of 16. You may be asked to show proof of professional status at the entrance to the show.
  • Where can I get a copy of the exhibition visitor guide?
    The official visitor guide for the trade show is free and will be available at the show entrances. You can also view the online catalog (list of exhibitors) via this link.
  • Are there any restaurants at the show ?
    Yes, you will find plenty of places to eat and drink on site (snack bars, restaurants, etc.).
  • Is the show paid for ?

    Yes, there is an admission fee for the Cheese and Dairy Products Show.

    Here are the 2026 rates:

    • Online early bird rate: €15 (through May 4, 2026)
    • Online standard rate: €30 (May 5–June 6, 2026)
    • On-site admission: €60

    Please note that badges cannot be exchanged or refunded after purchase.

  • How do I apply for a visa?
    The visa application letter is available in your personal space, accessible after validation of your badge application.
  • Who are the exhibitors at the Cheese and Dairy Products Show?
    Find all the exhibitors here: https://www.salon-fromage.com/en/recherche
  • What is the conference program?

    Find the conference program here

    It is updated regularly.

    All conferences are free of charge.

  • How do I get a press badge?
    If you would like to apply for accreditation for the Salon du Fromage et des Produits Laitiers, the form is available in the Press Area.
  • Visitor hotline
    Don't hesitate to contact us by filling out this form.
  • Haven't found the answer to your question?

    Contact us by filling out this form.
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